Last Updated: November 28, 2024
At Local Service Lab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We may collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our business, including:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required by law or in response to valid legal requests, such as:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have the following rights regarding your personal information:
You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
You can request that we delete your personal information, subject to certain legal exceptions.
You can opt out of receiving marketing communications from us at any time by:
You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
To exercise these rights, please contact us using the information below.
Our services are primarily intended for users in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Local Service Lab (operated by De Lacey Ventures LLC) provides SMS loyalty and notification programs for participating local businesses. End users opt in to receive text messages by submitting their mobile phone number and explicit consent on an opt-in form at localservicelab.com/join/[business-name]. Business owners may also opt in to receive one-time verification codes when claiming a business listing. Consent is always voluntary and is never a condition of purchase.
Depending on the program you enroll in, messages may include:
Message frequency varies by program and business. You may receive up to 4–8 messages per month per enrolled business program.
Standard message and data rates may apply depending on your mobile carrier plan.
You may opt out of SMS messages at any time by replying STOP to any message you receive. You will receive a single confirmation message and no further messages will be sent. To re-subscribe, reply START or complete an opt-in form again.
Reply HELP to any message for assistance, or contact us at info@localservicelab.com.
We collect and store your mobile phone number when you opt in to an SMS program. We use this information solely to send the messages you have consented to receive. We do not sell or share your phone number with third parties for their own marketing purposes. Phone numbers are shared only with our SMS delivery provider (Twilio) to transmit messages on our behalf.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Local Service Lab
Email: privacy@localservicelab.com
Phone: +1 (234) 567-890
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.